Current free beta
Charms Universe currently has no paid plan, checkout, subscription, payment processor or automatic renewal. No payment details are requested. Storage and AI request limits stop further use at the cap; they do not trigger charges, upgrades or overage fees.
There is no Charms purchase to refund in this release. This does not waive any legal right or any claim about a payment you actually made. Contact LuckyCharms if you believe you were charged for Charms.
Before future paid plans
A paid plan will need a separate purchase. Before taking payment we will publish its complete price, applicable taxes and unavoidable charges, billing frequency, any renewal, usage limits, cancellation method and refund/cooling-off information. Optional extras must require a clear choice. We will not turn an existing free account into a paid subscription automatically.
Cancellation and refund processes will be provided when a real payment system exists. We do not claim a future refund process is already operational. Any future policy must preserve applicable statutory rights.
Billing questions
Charms Universe is operated by LuckyCharms. Contact zhfang115t@gmail.com or write to 4 The Redwoods, 34 Madingley Road, Cambridge, CB3 0EX, United Kingdom.
Include the date, amount and a transaction reference if available. Do not email card numbers, passwords or recovery codes.